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Sessions so nice, we booked them twice! 

Now you don’t have to decide between two great sessions scheduled at the same time. Here are the sessions we’ve scheduled twice to make sure you don’t miss out:

Wednesday, Sept. 25 at 1:30 and 3 p.m.

  • A Shot of Vitamin E - ENGAGEMENT - Every Organization can use an Infusion!
  • Active Shooter Events: How to Mitigate Loss through Preparation
  • CAM, Tax, and Insurance Recoveries for the Property Manager

Sign up or log in to bookmark your favorites and sync them to your phone or calendar.

Monday, September 23
 

7:00am PDT

Summit Central and Registration Open
Summit Central is the place to be and serves as the hub for all Summit activities, including:
  • Summit Registration
  • IREM Industry Partner and Summit Sponsor Exhibits
  • IREM Resources, Gear, Publications, and Information
  • IREM Foundation
  • Continental Breakfast and Refreshment Breaks
  • And More…

Sponsors
avatar for ShowMojo

ShowMojo

ShowMojo's comprehensive leasing automation platform positions multi-family property management companies for success by empowering leasing teams to minimize vacancy loss while maximizing their time and efficiency. With ShowMojo's unparalleled leasing funnel insights, your teams can... Read More →


Monday September 23, 2019 7:00am - 5:00pm PDT
Grand Ballroom A

9:00am PDT

9:00am PDT

*Executive Committee
Monday September 23, 2019 9:00am - 2:00pm PDT
Yosemite A&B

9:00am PDT

*Ethics Course (ETH800) for AMO Next-Gen Class
Sponsors
avatar for Rent Manager

Rent Manager

Rent Manager is proven software for companies that handle real estate portfolios of every type and size. With complete accounting resources, intuitive marketing and mobile tools, unparalleled reporting, and comprehensive work-order and property management capabilities, Rent Manager... Read More →


Monday September 23, 2019 9:00am - 4:00pm PDT
Franciscan D

9:00am PDT

*2020 Regional Vice Presidents Retreat
Monday September 23, 2019 9:00am - 5:00pm PDT
Franciscan B

12:00pm PDT

*Instructor Symposium
Monday September 23, 2019 12:00pm - 4:00pm PDT
Imperial Ballroom A

2:30pm PDT

*International Management Board
Monday September 23, 2019 2:30pm - 4:30pm PDT
Yosemite C

4:00pm PDT

*REME Awards Advisory Board
Monday September 23, 2019 4:00pm - 5:00pm PDT
Yosemite A

4:00pm PDT

4:45pm PDT

*National Past Presidents Roundtable
Monday September 23, 2019 4:45pm - 6:00pm PDT
Franciscan A
 
Tuesday, September 24
 

7:00am PDT

Summit Central and Registration Open
Summit Central is the place to be and serves as the hub for all Summit activities, including:
  • Summit Registration
  • IREM Industry Partner and Summit Sponsor Exhibits
  • IREM Resources, Gear, Publications, and Information
  • IREM Foundation
  • Continental Breakfast and Refreshment Breaks
  • And More…

Sponsors
avatar for ShowMojo

ShowMojo

ShowMojo's comprehensive leasing automation platform positions multi-family property management companies for success by empowering leasing teams to minimize vacancy loss while maximizing their time and efficiency. With ShowMojo's unparalleled leasing funnel insights, your teams can... Read More →


Tuesday September 24, 2019 7:00am - 5:00pm PDT
Grand Ballroom A

8:30am PDT

+New Attendee Breakfast
Meet fellow first-time Summit attendees and get tips for maximizing your time in San Francisco from experienced Summit participants.  Exclusively for new attendees only.

Tuesday September 24, 2019 8:30am - 10:00am PDT
Plaza A

9:00am PDT

10:00am PDT

Ethics Committee

Tuesday September 24, 2019 10:00am - 11:30am PDT
Yosemite C

10:00am PDT

10:00am PDT

10:00am PDT

10:00am PDT

10:00am PDT

Young Professionals Presidential Taskforce
Tuesday September 24, 2019 10:00am - 11:30am PDT
Franciscan B

10:00am PDT

The Burj Khalifa and Community Management in the Middle East; Spatial Planning in Post-Apartheid Cape Town, South Africa – Hosted by the International Forum
While the skyscrapers of Dubai present unique technical challenges, many of the approaches to community management within the buildings share aspects with properties closer to the ground. Join the International Forum to learn about the development of the Burj Khalifa and how community management in the Middle East compares with other areas around the world.

South African National Minister of Public Works and Infrastructure Patricia de Lille will also discuss spatial planning initiatives during her tenure as Mayor of Cape Town, South Africa.

Learning Objectives:
  • Discover new perspectives on community management through the lens of international real estate development.
  • Learn about the development and management of the Burj Khalifa, the tallest building in the world.
  • Learn about spatial planning initiatives in post-apartheid Cape Town, South Africa.

Speakers
avatar for Jeevan J. D’Mello

Jeevan J. D’Mello

Jeevan J. D’Mello has been involved with architecture, real estate design, project management, and community management in the Middle East and internationally for over 30 years. Popularly known as the “Father of Community Management in the Middle East” Jeevan trained professionally... Read More →
avatar for Hon. Patricia de Lille

Hon. Patricia de Lille

Patricia de Lille is the National Minister of Public Works and Infrastructure of South Africa. She has been active in politics in the country for over 45 years and was part of the team which drafted South Africa’s Constitution. She was subsequently elected as a Member of Parliament... Read More →


Tuesday September 24, 2019 10:00am - 11:30am PDT
Plaza B

10:00am PDT

*Nominating Committee
Tuesday September 24, 2019 10:00am - 1:00pm PDT

11:00am PDT

Exhibitor Move-in
Tuesday September 24, 2019 11:00am - 2:30pm PDT
Grand Ballroom A

11:30am PDT

Lunch (on own)
Tuesday September 24, 2019 11:30am - 1:00pm PDT

1:00pm PDT

*International Vice Presidents Roundtable
Tuesday September 24, 2019 1:00pm - 2:30pm PDT
Yosemite B

1:00pm PDT

*Regional Vice Presidents Committee
Tuesday September 24, 2019 1:00pm - 2:30pm PDT
Yosemite C

1:00pm PDT

1:00pm PDT

1:00pm PDT

1:00pm PDT

1:00pm PDT

1:30pm PDT

*Exhibitor Orientation
Tuesday September 24, 2019 1:30pm - 2:00pm PDT
Executive Boardroom

2:30pm PDT

Refreshment Break with Industry Partners and Summit Sponsors in Summit Central
Featuring Entertainment from the San Francisco Conservatory of Music

Exhibitors
avatar for Douglas Parking

Douglas Parking

Douglas Parking is one of the oldest and most trusted operators in the parking industry, providing parking management, valet, shuttle and consulting services to facilities across the United States for over 89 years. With a focus on customer experience and efficiency of service, we... Read More →


Tuesday September 24, 2019 2:30pm - 3:00pm PDT
Grand Ballroom A

3:00pm PDT

Opening Session
Featuring Jim Young, Founder and CEO - Realcomm Conference Group

Speakers
avatar for Jim Young

Jim Young

Founder and CEO, Realcomm Conference Group
Founder of Realcomm Conference Group, an education organization that produces Realcomm, IBcon and CoRE Tech, the world’s leading conferences on technology, automated business solutions, intelligent buildings and energy efficiency for the commercial and corporate real estate industry... Read More →


Tuesday September 24, 2019 3:00pm - 4:15pm PDT
Grand Ballroom B

4:30pm PDT

4:30pm PDT

*Student Networking Event
Tuesday September 24, 2019 4:30pm - 6:00pm PDT
Yosemite A

6:30pm PDT

+Opening Premier Party
Let’s Party! Join us for a spectacular evening of networking, great food, limited host bar and live music. Attire for the party is casual, but your dancing shoes are a must!

One ticket to this event is included in your full registration fee (excluding all Day Pass registrants). 

Please indicate your attendance on your registration form. Space is limited.

Fee for additional ticket:  $150

Sponsors
avatar for AT&T Inc.

AT&T Inc.

AT&T Inc. is a modern media company whose mission is to inspire human progress through the power of communication and entertainment. We bring together premium video content, high-speed networks optimized for video and advertising technology to lead the next revolution in technology... Read More →



Tuesday September 24, 2019 6:30pm - 9:30pm PDT
The Bently Reserve 301 Battery Street. Shuttles start departing at 6 p.m.
 
Wednesday, September 25
 

6:30am PDT

+Get Fit with the Foundation: Yoga Class
Participation is limited and is on a first-come, first-served basis. Your ticket fee includes a one-hour yoga class and a donation to the IREM Foundation. Please be aware a yoga mat will not be provided. 

Fee:  $30 for 1 Day; $50 for 2 Days  
(Class offered Wednesday & Thursday)

Sponsors

Wednesday September 25, 2019 6:30am - 7:30am PDT
Franciscan D

6:30am PDT

+Community Service Project
Glide United Methodist Church
330 Ellis Street
Meet in Hilton Hotel Lobby at Taylor Entrance at 6:15 a.m.

IREM has partnered with Glide United Methodist Church to feed the homeless during the breakfast shift and assist with everything from serving food and busing tables. Come volunteer for a truly transformative experience and be prepared to roll up your sleeves and make some beautiful human connections.

Fee: $25 donation

Your ticket fee goes entirely to the cost of the project. If you can’t participate in the project, you can still purchase a ticket as a donation.


Wednesday September 25, 2019 6:30am - 8:30am PDT
Glide United Methodist Church 330 Ellis Street. Meet in Hilton Hotel Lobby at Taylor Entrance at 6:15 a.m.

7:00am PDT

+IREM Foundation: Jeans Day
Wear Jeans AND give back to the real estate management community through the IREM Foundation.

Wear your favorite jeans – stop by the IREM Foundation Booth in Summit Central to donate your $10 if you didn’t pre-register

Fee:  $10

Wednesday September 25, 2019 7:00am - 5:00pm PDT

7:00am PDT

Summit Central and Registration Open
Summit Central is the place to be and serves as the hub for all Summit activities, including:
  • Summit Registration
  • IREM Industry Partner and Summit Sponsor Exhibits
  • IREM Resources, Gear, Publications, and Information
  • IREM Foundation
  • Continental Breakfast and Refreshment Breaks
  • And More…

Sponsors
avatar for ShowMojo

ShowMojo

ShowMojo's comprehensive leasing automation platform positions multi-family property management companies for success by empowering leasing teams to minimize vacancy loss while maximizing their time and efficiency. With ShowMojo's unparalleled leasing funnel insights, your teams can... Read More →


Wednesday September 25, 2019 7:00am - 5:00pm PDT
Grand Ballroom A

8:00am PDT

REstart Roundtable for Chapters
Wednesday September 25, 2019 8:00am - 9:00am PDT
Franciscan C

8:00am PDT

8:00am PDT

Continental Breakfast with Industry Partners and Summit Sponsors in Summit Central
Sponsors
avatar for Luxer One

Luxer One

Luxer One is a technology company specializing in the secure delivery andconvenient pick up of goods. The company's smart package lockers and accesscontrol technology is used across industries, including retail, residential, commercial,and higher education.


Wednesday September 25, 2019 8:00am - 9:00am PDT
Grand Ballroom A

8:00am PDT

Professional Headshots
Wednesday September 25, 2019 8:00am - 9:00am PDT
Grand Ballroom Foyer

9:00am PDT

*Ethics Inquiry Board
Wednesday September 25, 2019 9:00am - 10:30am PDT

9:00am PDT

9:00am PDT

9:00am PDT

9:00am PDT

How to Maximize Employee Performance & Processes
Technology has rapidly changed the experiences that your customers and employees expect - providing new opportunities to engage and boost your team's performance. A new report from AppFolio and John Burns shows that four of the top five growth inhibitors are employee-related. Discover what strategies other property management businesses are leveraging to maximize team performance and processes.

Learning Objectives:
  • Find out what property management businesses are doing to attract and engage employees - from shortening ramp-up times to boosting efficiencies with standardized processes
  • Understand how they can leverage technology to optimize employee performance
  • Walk away with a deeper understanding of what their peers are doing to overcome employee-related challenges, and feel equipped with actionable learnings


Speakers
avatar for Stacy Holden

Stacy Holden

Stacy Holden has over 20 years of experience in the real estate and property managementindustry. Currently serving as Project Director at AppFolio, a leading provider of cloud-basedbusiness software solutions in the real estate market, Stacy is an expert on how customers canleverage... Read More →

Sponsors
avatar for ABM

ABM

ABM is a leading provider of facility solutions with revenues of $5.5 billion and 130,000 employees in 350+ offices throughout the United States and international locations. ABM's comprehensive capabilities include janitorial, electrical & lighting, energy solutions, facilities engineering... Read More →



Wednesday September 25, 2019 9:00am - 10:30am PDT
Imperial Ballroom A

9:30am PDT

10:30am PDT

Refreshment Break with Industry Partners and Summit Sponsors in Summit Central
Exhibitors
avatar for Rise Buildings

Rise Buildings

Rise Buildings is a property experience platform that manages all daily activities in a building for both staff and occupants, enhances engagement, drives value, and increases retention. Rise delivers significant and measurable efficiencies, and adds income to properties.


Wednesday September 25, 2019 10:30am - 11:00am PDT
Grand Ballroom A

11:00am PDT

Keynote Speaker, Erik Qualman

Speakers
avatar for Erik Qualman

Erik Qualman

Erik Qualman, also known as Equalman, is to digital leadership what Starbucks is to coffee. He’s helped organizations from Cartier to Google harness the power of social media to entertain, build relationships, educate and engage their audiences. In his words, “We don’t have... Read More →


Wednesday September 25, 2019 11:00am - 12:00pm PDT
Grand Ballroom B

12:00pm PDT

12:00pm PDT

Lunch (on own)
Wednesday September 25, 2019 12:00pm - 1:30pm PDT

12:15pm PDT

*IREM Foundation Board of Directors Lunch
Wednesday September 25, 2019 12:15pm - 1:00pm PDT
Franciscan C

1:00pm PDT

*IREM Foundation Board of Directors
Wednesday September 25, 2019 1:00pm - 3:00pm PDT
Plaza B

1:30pm PDT

Region 01 (CT, MA, ME, NH, RI, VT)
Wednesday September 25, 2019 1:30pm - 3:00pm PDT
Franciscan A

1:30pm PDT

Region 02 (DE, NJ, NY, PA)
Wednesday September 25, 2019 1:30pm - 3:00pm PDT
Franciscan B

1:30pm PDT

Region 03 (DC, MD, VA)
Wednesday September 25, 2019 1:30pm - 3:00pm PDT
Yosemite A

1:30pm PDT

Region 04 (FL, GA)
Wednesday September 25, 2019 1:30pm - 3:00pm PDT
Franciscan D

1:30pm PDT

Region 05 (AL, AR, LA, MS)
Wednesday September 25, 2019 1:30pm - 3:00pm PDT
Union Square 19 & 20, Tower 3

1:30pm PDT

Region 06 (IN, KY, MI, OH, WV)
Wednesday September 25, 2019 1:30pm - 3:00pm PDT
Union Square 22, Tower 3

1:30pm PDT

Region 07 (OK, TX)
Wednesday September 25, 2019 1:30pm - 3:00pm PDT
Union Square 23 & 24, Tower 3

1:30pm PDT

A Shot of Vitamin E - ENGAGEMENT - Every Organization can use an Infusion!”
Is your organization suffering from “culture shock,” complacency or overall malaise? Chances are this condition is due to employees feeling overcommitted, undervalued and often times ignored! A satisfied employee likes their work, an engaged employee loves their company. A primary distinction of an engaged employee is the discretionary effort demonstrated to move the “needle” forward in performance and profits.

Learning outcomes for this workshop include:
  • Recognizing the symptoms of disengagement
  • Identification of performance metrics
  • A prescription for increasing engagement
  • Reward and recognition strategies that increase loyalty

Speakers
avatar for Dr. Debbie Phillips PhD, CPM®

Dr. Debbie Phillips PhD, CPM®

Debbie Phillips is a real estate professional with over 30 years of experience with diverse property types. As an entrepreneur, Debbie has a multi-faceted career including developing world class leadership programs and talent management strategies. Debbie serves as an industry expert... Read More →

Sponsors
avatar for Avendra

Avendra

Avendra delivers world-class procurement and supply chain management services designed to help multifamily property managers and owners spend wisely and achieve greater savings. Our aggregated purchasing power and highly leveraged agreements with leading suppliers enable multifamily... Read More →



Wednesday September 25, 2019 1:30pm - 3:00pm PDT
Imperial Ballroom A

1:30pm PDT

Active Shooter Events: How to Mitigate Loss through Preparation
Workplace violence and active aggressor situations have become an unfortunate reality in today’s society. Real estate owners and managers often struggle to understand their responsibilities and what measures should be taken to address these risks. This engaging session will help you and your staff address risks associated with these incidents to increase tenant and resident safety, minimize business productivity loss and curb financial impacts. Be prepared to identify signs of potential violence, what to expect if it takes place and what to do in the aftermath.

Speakers
avatar for Tony Casper

Tony Casper

Tony Casper has been in law enforcement for more than 17 years. He is an expert instructor in Counter-Terrorism Tactics and Active Shooter Response for both law enforcement officials and private citizens. He has worked in the fields of Corrections, Uniform Patrol, Criminal and Homeland... Read More →
avatar for Dustin Randall

Dustin Randall

Dustin Randall is a combat veteran of both the United States Army and the United States Marine Corps. He served in the USMC for 4 years and the Army National guard for 9 years as a sniper. He served deployments to both Iraq and Yemen. Dustin has worked in corrections, patrol, and... Read More →

Sponsors
avatar for Choice Property Resources

Choice Property Resources

Choice Property Resources is the leading partner to multifamily owners, developers and managers for telecommunications contracts. We help ensure comprehensive vendor contracts for broadband, Wi-Fi and cable-TV on market-rate, affordable, student and senior housing by maximizing asset... Read More →


Wednesday September 25, 2019 1:30pm - 3:00pm PDT
Grand Ballroom B

1:30pm PDT

CAM, Tax, and Insurance Recoveries for the Property Manager
Does CAM mean "Confused And Maddening" to you? Do you dread the closing of the year-end books? CAM reconciliation is a necessary part of life as a real estate manager. This session makes a complex, vexing process understandable by providing an overview of the process, as well as diving deeper into more complex concepts such as CAM pools, 95% occupancy, negotiation and resolving common tenant issues.

After attending this session, participants will be able to:
  • Describe the CAM reconciliation process
  • Identify why, when and how to use CAM pools
  • Identify why, when and how to use 95% occupancy
  • Negotiate through CAM caps and base years
  • Resolve common tenant issues 


Speakers
avatar for Colleen Nemeth CPM®

Colleen Nemeth CPM®

Colleen has been managing commercial real estate since 1984.  In her years of experience she has managed retail, office, high-rise office, industrial, mixed-use, residential properties to include Planned Development and commercial/HOA’s.   She has also been an Asset Manager to... Read More →



Wednesday September 25, 2019 1:30pm - 3:00pm PDT
Imperial Ballroom B

2:00pm PDT

3:00pm PDT

Refreshment Break with Industry Partners and Summit Sponsors in Summit Central
Exhibitors
avatar for Buyers Access

Buyers Access

As the nation's leading Purchasing and Cost Control specialist for the multifamily housing industry, Buyers Access provides real estate owners and operators with full service purchasing solutions to help maximize the value of their real estate assets. Since 1986, Buyers Access has... Read More →


Wednesday September 25, 2019 3:00pm - 3:30pm PDT
Grand Ballroom A

3:30pm PDT

3:30pm PDT

Japan Forum
Wednesday September 25, 2019 3:30pm - 5:00pm PDT
Union Square 25, Tower 3

3:30pm PDT

3:30pm PDT

Region 09 (IL, MN, WI)
Wednesday September 25, 2019 3:30pm - 5:00pm PDT
Yosemite A

3:30pm PDT

3:30pm PDT

Region 11 (CA, HI)
Wednesday September 25, 2019 3:30pm - 5:00pm PDT
Franciscan C

3:30pm PDT

3:30pm PDT

Region 13 (NC, SC, TN)
Wednesday September 25, 2019 3:30pm - 5:00pm PDT
Franciscan A

3:30pm PDT

A Shot of Vitamin E - ENGAGEMENT - Every Organization can use an Infusion! (Repeat)
Is your organization suffering from “culture shock,” complacency or overall malaise? Chances are this condition is due to employees feeling overcommitted, undervalued and often times ignored! A satisfied employee likes their work, an engaged employee loves their company. A primary distinction of an engaged employee is the discretionary effort demonstrated to move the “needle” forward in performance and profits.

Learning outcomes for this workshop include:
  • Recognizing the symptoms of disengagement
  • Identification of performance metrics
  • A prescription for increasing engagement
  • Reward and recognition strategies that increase loyalty


Speakers
avatar for Dr. Debbie Phillips PhD, CPM®

Dr. Debbie Phillips PhD, CPM®

Debbie Phillips is a real estate professional with over 30 years of experience with diverse property types. As an entrepreneur, Debbie has a multi-faceted career including developing world class leadership programs and talent management strategies. Debbie serves as an industry expert... Read More →

Sponsors
avatar for Avendra

Avendra

Avendra delivers world-class procurement and supply chain management services designed to help multifamily property managers and owners spend wisely and achieve greater savings. Our aggregated purchasing power and highly leveraged agreements with leading suppliers enable multifamily... Read More →



Wednesday September 25, 2019 3:30pm - 5:00pm PDT
Imperial Ballroom A

3:30pm PDT

Active Shooter Events: How to Mitigate Loss through Preparation (Repeat)
Workplace violence and active aggressor situations have become an unfortunate reality in today’s society. Real estate owners and managers often struggle to understand their responsibilities and what measures should be taken to address these risks. This engaging session will help you and your staff address risks associated with these incidents to increase tenant and resident safety, minimize business productivity loss and curb financial impacts. Be prepared to identify signs of potential violence, what to expect if it takes place and what to do in the aftermath.

Speakers
avatar for Tony Casper

Tony Casper

Tony Casper has been in law enforcement for more than 17 years. He is an expert instructor in Counter-Terrorism Tactics and Active Shooter Response for both law enforcement officials and private citizens. He has worked in the fields of Corrections, Uniform Patrol, Criminal and Homeland... Read More →
avatar for Dustin Randall

Dustin Randall

Dustin Randall is a combat veteran of both the United States Army and the United States Marine Corps. He served in the USMC for 4 years and the Army National guard for 9 years as a sniper. He served deployments to both Iraq and Yemen. Dustin has worked in corrections, patrol, and... Read More →

Sponsors
avatar for Choice Property Resources

Choice Property Resources

Choice Property Resources is the leading partner to multifamily owners, developers and managers for telecommunications contracts. We help ensure comprehensive vendor contracts for broadband, Wi-Fi and cable-TV on market-rate, affordable, student and senior housing by maximizing asset... Read More →


Wednesday September 25, 2019 3:30pm - 5:00pm PDT
Grand Ballroom B

3:30pm PDT

CAM, Tax, and Insurance Recoveries for the Property Manager (Repeat)
Does CAM mean "Confused And Maddening" to you? Do you dread the closing of the year-end books? CAM reconciliation is a necessary part of life as a real estate manager. This session makes a complex, vexing process understandable by providing an overview of the process, as well as diving deeper into more complex concepts such as CAM pools, 95% occupancy, negotiation and resolving common tenant issues.

After attending this session, participants will be able to:
  • Describe the CAM reconciliation process
  • Identify why, when and how to use CAM pools
  • Identify why, when and how to use 95% occupancy
  • Negotiate through CAM caps and base years
  • Resolve common tenant issues

Speakers
avatar for Colleen Nemeth CPM®

Colleen Nemeth CPM®

Colleen has been managing commercial real estate since 1984.  In her years of experience she has managed retail, office, high-rise office, industrial, mixed-use, residential properties to include Planned Development and commercial/HOA’s.   She has also been an Asset Manager to... Read More →



Wednesday September 25, 2019 3:30pm - 5:00pm PDT
Imperial Ballroom B

5:30pm PDT

Evening for Regional Dinners
Dinner times may vary!

Get together with others from your region for what has become a Summit highlight. If you have not yet confirmed your participation, contact your Regional Vice President.

Wednesday September 25, 2019 5:30pm - 6:00pm PDT
 
Thursday, September 26
 

6:30am PDT

+Get Fit with the Foundation: Yoga Class
Participation is limited and is on a first-come, first-served basis. Your ticket fee includes a one-hour yoga class and a donation to the IREM Foundation. Please be aware a yoga mat will not be provided. 

Fee:  $30 for 1 Day; $50 for 2 Days  
(Class is offered on Wednesday & Thursday

Sponsors

Thursday September 26, 2019 6:30am - 7:30am PDT
Franciscan D

7:00am PDT

Summit Central and Registration Open
Summit Central is the place to be and serves as the hub for all Summit activities, including:
  • Summit Registration
  • IREM Industry Partner and Summit Sponsor Exhibits
  • IREM Resources, Gear, Publications, and Information
  • IREM Foundation
  • Continental Breakfast and Refreshment Breaks
  • And More…

Sponsors
avatar for ShowMojo

ShowMojo

ShowMojo's comprehensive leasing automation platform positions multi-family property management companies for success by empowering leasing teams to minimize vacancy loss while maximizing their time and efficiency. With ShowMojo's unparalleled leasing funnel insights, your teams can... Read More →


Thursday September 26, 2019 7:00am - 5:00pm PDT
Grand Ballroom A

7:30am PDT

HBCU Roundtable for Chapters
Thursday September 26, 2019 7:30am - 8:00am PDT
Franciscan A

7:30am PDT

7:30am PDT

Passport Photos
As you prepare to attend the 2020 IREM Global Summit in Toronto, don’t forget your passport. We will have a professional photographer on site to take your required photo for free.

Sponsors
avatar for ManageCasa

ManageCasa

ManageCasa, the leading intuitive, interactive and automated Property Management Solution has been designed to work for DIY Landlords and all sizes of Property Managers that are looking for a holistic and all-inclusive, modern web and mobile solution to stay efficient while growing... Read More →


Thursday September 26, 2019 7:30am - 8:30am PDT
Grand Ballroom Foyer

8:00am PDT

Mario Kart Tournament Semi-Finals
Thursday September 26, 2019 8:00am - 8:30am PDT
Grand Ballroom A

8:00am PDT

*AMO Education Session and Breakfast
An Executive CPM Exclusive – an opportunity for the Executive CPMs with AMO firms to come together to network with colleagues, exchange ideas, and gain insights into emerging trends
 
Creating Order from Chaos: Vetting Technology Solutions to Address Your Property Management Pain Points
With over 3,000 companies in the proptech space, where does a property management company start in deciding what technologies it needs to address the business challenges it is facing and what companies have the answers. This panel will share insights on how can you bring order to this chaos and put in place a process for identifying and adopting innovative technologies that will solve real problems.

Moderator: John Salustri, Salustri Content Solutions
Panelists:
James Scott, IREM’s Technology Innovator-in-Residence and Lead Researcher for the MIT Real Estate Innovation Lab (REIL)
Jesse Holland, CPM, president of Sunrise Management, AMO
Michael Remorenko, Director of Sales, Yardi

Coming Soon to Your Property: Augmented Realty
Augmented Reality (AR) someday will be used in virtually all aspects of society, including real estate. The industry will be transformed when AR allows for a property to be digitally wrapped with content, generating additional revenue by selling virtual advertising. This will require zero capital expenditures. However, if landlords aren't careful they could find themselves in legal jeopardy. In 2016 the mobile AR game Pokemon Go became the top app the day it was released and encouraged players to trespass on private property in an effort to catch a Pikachu. This resulted in damages and deaths, while the unassuming land owners were on the hook for the liabilities. The session will explore how to generate revenue for a property owner by facilitating a connection between the landlord and advertisers who want to obtain a legal license to use the real estate asset for augmented reality engagements.
Speaker: Ryan Scott, Co-founder and COO, The Layer Group

Speakers
avatar for Jesse Holland, CPM

Jesse Holland, CPM

President, Sunrise Management, AMO
avatar for Michael Remorenko

Michael Remorenko

Director of Sales, Yardi
avatar for John Salustri

John Salustri

Editor-in-chief, Salustri Content Solutions
avatar for James Scott

James Scott

Lead Researcher, MIT Real Estate Innovation Lab (REIL)
avatar for Ryan Scott

Ryan Scott

Co-founder and COO, The Layer Group


Thursday September 26, 2019 8:00am - 9:45am PDT
Yosemite B

8:15am PDT

Facing Forward: Using Improv to Embrace the Future
Improvisers lean into moments of uncertainty and see them as pure potential. Join famous sketch comedy group Second City for this fun and interactive workshop! This session offers improv techniques to help you embrace versus brace for the future, with the goal to better adapt and connect to the opportunity not the obstacle. Apply the principles of improv to the notion of moving forward on a personal, professional and organizational level. Leave this session re-energized to meet the demands of the industry and respond to whatever comes at you next.


Speakers
Sponsors
avatar for Yardi

Yardi

Yardi® develops and supports industry-leading investment and property management software for all types and sizes of real estate companies. Established in 1984, Yardi is based in Santa Barbara, Calif., and serves clients worldwide. For more information on how Yardi is Energized for... Read More →


Thursday September 26, 2019 8:15am - 9:45am PDT
Plaza A&B

8:15am PDT

Helping Property Managers Better Understand the Work of Asset Managers
Join Dr. Read and a panel of industry experts for a discussion about what asset managers do and what they expect from the property managers working on their behalf. Some of the questions that will be answered include:
 
  • What are the primary responsibilities of asset managers and how do they differ from those of property and portfolio managers?
  • What functions are involved in the asset management process and how are they changing in response to evolving real estate industry needs?
  • How can asset managers and property managers work together more effectively to achieve mutually beneficial goals?
  • What steps can property managers take to prepare themselves for careers in asset management if they so choose?

Speakers
avatar for Sidney Becker

Sidney Becker

Sidney is currently an Asset Manager in the Real Estate Division at The Northern Trust Company. In this capacity, she performs independent fiduciary functions for a real estate asset portfolio, in which the assets are held under numerous types of trusts. She is responsible for the... Read More →
avatar for Tom Elmer CPM, CPA

Tom Elmer CPM, CPA

CFO, Colliers International | Minnesota
Tom has been involved in virtually every aspect of commercial and residential real estate during his career.  He has asset- managed retail, office, and industrial properties, totaling more than 31 million square feet and 1400 apartment units, and has been involved in countless development... Read More →
avatar for Benjamin Underwood, CPM

Benjamin Underwood, CPM

Mr. Underwood leads the Residential Division at Saul Centers where he oversees the operation of all multifamily real estate assets.  Saul Centers, Inc. (NYSE:  BFS) is a self-managed, self-administered equity real estate investment trust, with its headquarters in Bethesda, Maryland... Read More →
avatar for Dustin Read PhD/JD

Dustin Read PhD/JD

Dustin C. Read, PhD/JD, serves as an Assistant Professor of Property Management and Real Estate within the College of Liberal Arts and Human Sciences at Virginia Tech. His teaching responsibilities include courses in asset management, commercial leasing and real estate development... Read More →

Sponsors
avatar for CHAM

CHAM

CHAM® serves professional asset managers in their mission-oriented affordable housing work. Our double bottom line is profitability and sustainability--ensuring stronger residents and communities. CHAM training leads to a designation as a Certified Housing Asset Manager (CHAM... Read More →



Thursday September 26, 2019 8:15am - 9:45am PDT
Imperial Ballroom B

9:45am PDT

Refreshment Break with Industry Partners and Summit Sponsors in Summit Central
Sponsors
avatar for LulaFit

LulaFit

LulaFit is an amenities management company rooted in wellness. We partner with luxury, Class A developments to attract and retain their ideal tenant population. Our hospitality-focused model aligns technology, programming and user experience to build cultures of wellness in these... Read More →


Thursday September 26, 2019 9:45am - 10:15am PDT
Grand Ballroom A

10:15am PDT

10:30am PDT

Excelling with Excel: Spreadsheet Techniques for Real Estate Managers
In this fast-paced session, Excel expert David Ringstrom, CPA will empower you to work more efficiently and take the tool’s features further than you ever have. David will share how to manage large workbooks with the Custom Views feature, monitor key values with the Watch Window, and calculate loan payments without using amortization tables. He’ll demo the Data Table feature with three or more variables and Pivot Tables to build a vacancy schedule. He’ll help you put your property management software reports into usable formats for analysis in Excel. You'll also uncover a few disaster recovery methods. Bring your questions!

David demonstrates every technique at least twice: first, on a PowerPoint slide with numbered steps, and second, live in Excel, calling out any differences in software versions.

Learning Objectives
 
  • Group, hide, and display worksheets using Custom Views
  • Apply useful shortcuts for the keyboard and quick access toolbar
  • Use the Group command for columns and rows
  • Use Watch Window to monitor ramifications of even minor workbook changes
  • Calculate loan payments without an amortization table
  • Apply and resize Data Tables to avoid repetitive formulas
  • Transform property management software reports into analysis-ready formats
  • Build a vacancy schedule by year using Pivot Tables
  • Set AutoRecover options to increase the odds of recovering your work after a crash

Speakers
avatar for David Ringstrom, CPA

David Ringstrom, CPA

Nationally recognized Microsoft Excel expert David H. Ringstrom, CPA, is the president and owner of Accounting Advisors, Inc. based in Atlanta, Georgia. David founded Accounting Advisors in 1991 as a consulting-services business, later he began teaching continuing education classes... Read More →



Thursday September 26, 2019 10:30am - 12:00pm PDT
Imperial Ballroom A

12:15pm PDT

Lunch (on own)
Thursday September 26, 2019 12:15pm - 1:30pm PDT

12:30pm PDT

*2020 Presidential Task Force Lunch
Thursday September 26, 2019 12:30pm - 1:30pm PDT
Franciscan A

12:30pm PDT

*IAE Symposium

Thursday September 26, 2019 12:30pm - 4:30pm PDT
Yosemite B

1:30pm PDT

Automation and Its Effects on Real Estate
Looking back at where we were and, more importantly, looking at the future, this session will explore how technology is affecting us today and where it will take us over the next five to 20 years. The session aims to deliver an understanding in an industry that is in the midst of immense change and help create a picture of what our new world will look like.
 
After attending this session, participants will be able to:
  • Identify current and future technology trends
  • Understand how technology has the potential to create efficiencies
  • Recognize how technology will impact real estate management

Speaker: 
James Scott


Thursday September 26, 2019 1:30pm - 3:00pm PDT
Imperial Ballroom A

1:30pm PDT

Breaking the Glass Ceiling: Empowering Women in Real Estate
How do you attract, develop and retain female talent? Hear the business case for women in the workplace and move your company forward by making it a great place for women to succeed. Anne Loehr and a panel of distinguished women leaders in international real estate management will discuss what women bring to the table and how you can develop an action plan to grow and retain their talent.

Sponsored by:  IREM Diversity Advisory Board

Speakers
avatar for Shannon Longino, CPM®

Shannon Longino, CPM®

Shannon is currently First Vice President with Suntrust Bank and works with their Affordable Housing Finance/Asset Management Division (Suntrust Community Capital). She has been in the Industry for more than 25 years and has an extensive background in multi-family Property Management... Read More →
avatar for Kuniko Osaki, CPM®

Kuniko Osaki, CPM®

Kuniko Osaki is the CEO of Han-A Chiken Corp., a realtor and property management company based in Fukuoka City, Japan. She has contributed to IREM Japan as a director since its founding and served as President in 2011. She is an active member of IREM Kyushu Chapter No. 122.
avatar for Nandi Malindi, CPM®

Nandi Malindi, CPM®

Nandi Malindi, CPM® is an Asset Manager with the Dijalo Property Group. After earning a degree in Real Estate and a post-graduate honours degree in property valuation and management from the University of Johannesburg, she has become an active member of the real estate profession... Read More →
avatar for Anne Loehr

Anne Loehr

After graduating from Cornell University’s Hotel School, Anne Loehr managed and eventually owned international, eco-friendly hotels and safari companies for over 13 years.Since selling her hospitality businesses and becoming a certified executive coach, facilitator and EVP at the... Read More →



Thursday September 26, 2019 1:30pm - 3:00pm PDT
Imperial Ballroom B

1:30pm PDT

Chasing Excellence in Financial Planning
Do you provide retirement plans to your management organization staff? Do you want to learn more about your own personal financial planning? Rothschild Investment Corporation will discuss the wealth management process of defining goals, crafting investment plans designed to achieve those goals and managing the execution of those investment plans. These financial planning experts will touch on common pitfalls of retirement plans and other legal and operational landmines.

Speakers
avatar for Luke Novak

Luke Novak

Luke Novak joined Rothschild Investment Corporation in 2004 and oversees the firm’s Consulting Practice which is responsible for managing the assets of wealthy families, high-net-worth individuals, foundations/endowments, multi-generational Trust accounts, and corporations representing... Read More →

Sponsors


Thursday September 26, 2019 1:30pm - 3:00pm PDT
Plaza A

3:00pm PDT

Mario Kart Tournament Finals
Thursday September 26, 2019 3:00pm - 3:10pm PDT
Grand Ballroom B

3:15pm PDT

Keynote Speaker, John O’Leary

Speakers
avatar for John O’Leary

John O’Leary

John O’Leary can best be described as resilience personified. In 1987 he was a curious nine-year-old boy. Playing with fire and gasoline, John created a massive explosion in his home and was burned on 100 percent of his body. Given a one percent chance to live, he overcame the odds... Read More →


Thursday September 26, 2019 3:15pm - 4:15pm PDT
Grand Ballroom B

6:00pm PDT

+Inaugural Gala Dinner and REME Awards
Includes dinner and two drink tickets (certain top shelf or high-end liquors are excluded).

$170 fee per person

Inaugural Gala Dinner 
Sponsored by Yardi  
 
REME Awards
Sponsored by ABM  

Sponsors
avatar for ABM

ABM

ABM is a leading provider of facility solutions with revenues of $5.5 billion and 130,000 employees in 350+ offices throughout the United States and international locations. ABM's comprehensive capabilities include janitorial, electrical & lighting, energy solutions, facilities engineering... Read More →
avatar for Yardi

Yardi

Yardi® develops and supports industry-leading investment and property management software for all types and sizes of real estate companies. Established in 1984, Yardi is based in Santa Barbara, Calif., and serves clients worldwide. For more information on how Yardi is Energized for... Read More →


Thursday September 26, 2019 6:00pm - 9:30pm PDT
Grand Ballroom B

9:30pm PDT

AFTERPARTY!
Keep the celebration going! Immediately following the IREM Inaugural Gala and REME Awards come dance the night away at the AFTERPARTY!
 
Entrance into this event is included with your Inaugural Gala and REME Awards ticket. 

Thursday September 26, 2019 9:30pm - 11:30pm PDT
Yosemite
 
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