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Sessions so nice, we booked them twice! 

Now you don’t have to decide between two great sessions scheduled at the same time. Here are the sessions we’ve scheduled twice to make sure you don’t miss out:

Wednesday, Sept. 25 at 1:30 and 3 p.m.

  • A Shot of Vitamin E - ENGAGEMENT - Every Organization can use an Infusion!
  • Active Shooter Events: How to Mitigate Loss through Preparation
  • CAM, Tax, and Insurance Recoveries for the Property Manager
Imperial Ballroom A [clear filter]
Monday, September 23
 

12:00pm PDT

*Instructor Symposium
Monday September 23, 2019 12:00pm - 4:00pm PDT
Imperial Ballroom A
 
Wednesday, September 25
 

9:00am PDT

How to Maximize Employee Performance & Processes
Technology has rapidly changed the experiences that your customers and employees expect - providing new opportunities to engage and boost your team's performance. A new report from AppFolio and John Burns shows that four of the top five growth inhibitors are employee-related. Discover what strategies other property management businesses are leveraging to maximize team performance and processes.

Learning Objectives:
  • Find out what property management businesses are doing to attract and engage employees - from shortening ramp-up times to boosting efficiencies with standardized processes
  • Understand how they can leverage technology to optimize employee performance
  • Walk away with a deeper understanding of what their peers are doing to overcome employee-related challenges, and feel equipped with actionable learnings


Speakers
avatar for Stacy Holden

Stacy Holden

Stacy Holden has over 20 years of experience in the real estate and property managementindustry. Currently serving as Project Director at AppFolio, a leading provider of cloud-basedbusiness software solutions in the real estate market, Stacy is an expert on how customers canleverage... Read More →

Sponsors
avatar for ABM

ABM

ABM is a leading provider of facility solutions with revenues of $5.5 billion and 130,000 employees in 350+ offices throughout the United States and international locations. ABM's comprehensive capabilities include janitorial, electrical & lighting, energy solutions, facilities engineering... Read More →



Wednesday September 25, 2019 9:00am - 10:30am PDT
Imperial Ballroom A

1:30pm PDT

A Shot of Vitamin E - ENGAGEMENT - Every Organization can use an Infusion!”
Is your organization suffering from “culture shock,” complacency or overall malaise? Chances are this condition is due to employees feeling overcommitted, undervalued and often times ignored! A satisfied employee likes their work, an engaged employee loves their company. A primary distinction of an engaged employee is the discretionary effort demonstrated to move the “needle” forward in performance and profits.

Learning outcomes for this workshop include:
  • Recognizing the symptoms of disengagement
  • Identification of performance metrics
  • A prescription for increasing engagement
  • Reward and recognition strategies that increase loyalty

Speakers
avatar for Dr. Debbie Phillips PhD, CPM®

Dr. Debbie Phillips PhD, CPM®

Debbie Phillips is a real estate professional with over 30 years of experience with diverse property types. As an entrepreneur, Debbie has a multi-faceted career including developing world class leadership programs and talent management strategies. Debbie serves as an industry expert... Read More →

Sponsors
avatar for Avendra

Avendra

Avendra delivers world-class procurement and supply chain management services designed to help multifamily property managers and owners spend wisely and achieve greater savings. Our aggregated purchasing power and highly leveraged agreements with leading suppliers enable multifamily... Read More →



Wednesday September 25, 2019 1:30pm - 3:00pm PDT
Imperial Ballroom A

3:30pm PDT

A Shot of Vitamin E - ENGAGEMENT - Every Organization can use an Infusion! (Repeat)
Is your organization suffering from “culture shock,” complacency or overall malaise? Chances are this condition is due to employees feeling overcommitted, undervalued and often times ignored! A satisfied employee likes their work, an engaged employee loves their company. A primary distinction of an engaged employee is the discretionary effort demonstrated to move the “needle” forward in performance and profits.

Learning outcomes for this workshop include:
  • Recognizing the symptoms of disengagement
  • Identification of performance metrics
  • A prescription for increasing engagement
  • Reward and recognition strategies that increase loyalty


Speakers
avatar for Dr. Debbie Phillips PhD, CPM®

Dr. Debbie Phillips PhD, CPM®

Debbie Phillips is a real estate professional with over 30 years of experience with diverse property types. As an entrepreneur, Debbie has a multi-faceted career including developing world class leadership programs and talent management strategies. Debbie serves as an industry expert... Read More →

Sponsors
avatar for Avendra

Avendra

Avendra delivers world-class procurement and supply chain management services designed to help multifamily property managers and owners spend wisely and achieve greater savings. Our aggregated purchasing power and highly leveraged agreements with leading suppliers enable multifamily... Read More →



Wednesday September 25, 2019 3:30pm - 5:00pm PDT
Imperial Ballroom A
 
Thursday, September 26
 

10:30am PDT

Excelling with Excel: Spreadsheet Techniques for Real Estate Managers
In this fast-paced session, Excel expert David Ringstrom, CPA will empower you to work more efficiently and take the tool’s features further than you ever have. David will share how to manage large workbooks with the Custom Views feature, monitor key values with the Watch Window, and calculate loan payments without using amortization tables. He’ll demo the Data Table feature with three or more variables and Pivot Tables to build a vacancy schedule. He’ll help you put your property management software reports into usable formats for analysis in Excel. You'll also uncover a few disaster recovery methods. Bring your questions!

David demonstrates every technique at least twice: first, on a PowerPoint slide with numbered steps, and second, live in Excel, calling out any differences in software versions.

Learning Objectives
 
  • Group, hide, and display worksheets using Custom Views
  • Apply useful shortcuts for the keyboard and quick access toolbar
  • Use the Group command for columns and rows
  • Use Watch Window to monitor ramifications of even minor workbook changes
  • Calculate loan payments without an amortization table
  • Apply and resize Data Tables to avoid repetitive formulas
  • Transform property management software reports into analysis-ready formats
  • Build a vacancy schedule by year using Pivot Tables
  • Set AutoRecover options to increase the odds of recovering your work after a crash

Speakers
avatar for David Ringstrom, CPA

David Ringstrom, CPA

Nationally recognized Microsoft Excel expert David H. Ringstrom, CPA, is the president and owner of Accounting Advisors, Inc. based in Atlanta, Georgia. David founded Accounting Advisors in 1991 as a consulting-services business, later he began teaching continuing education classes... Read More →



Thursday September 26, 2019 10:30am - 12:00pm PDT
Imperial Ballroom A

1:30pm PDT

Automation and Its Effects on Real Estate
Looking back at where we were and, more importantly, looking at the future, this session will explore how technology is affecting us today and where it will take us over the next five to 20 years. The session aims to deliver an understanding in an industry that is in the midst of immense change and help create a picture of what our new world will look like.
 
After attending this session, participants will be able to:
  • Identify current and future technology trends
  • Understand how technology has the potential to create efficiencies
  • Recognize how technology will impact real estate management

Speaker: 
James Scott


Thursday September 26, 2019 1:30pm - 3:00pm PDT
Imperial Ballroom A
 
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